For support questions, please contact our central support hotline:

We offer competent service for all investment-related topics and their mapping in our software products. Simply contact us on both subject-matter and technical topics. Our team leader Dominik Ratering is your contact for these as well as any organisational questions regarding our support process.

Dominik Ratering

Your contact for support questions

d.ratering@fact.de

+49 2131 777 242

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    Access to the Fact downloads page (FTP server)